Shipping & Returns

We Offer The Fastest Shipping & Hassle Free Return

Shipping Information

  • FREE Standard Shipping for all USA & PR Orders Over $25!
  • Most US based orders are shipped directly from our warehouse within 24-48 hours for your convenience and maximum efficiency. 
  • Your product will arrive between 7-10 business days (most time much faster).
  • All international (Non-US) orders incur a $25 shipping charge which are shipped via standard US Mail and may take 2-3 weeks to arrive. 
  • We offer 2 day Expedited Shipping for $12.99 and 1 Day Priority Shipping for $21.99 no matter how many items your order. 

Return Policy:

  • We offer a 100% Satisfaction guarantee or your money back within 20 days of receiving your products. Please contact us for return requests. 
  • Return Policy Does Not Apply to Products Purchased with a Discount Code and/or sales item.
  • To return your product, you should mail your product to: 84 Calle Gautier Benitez Caguas Puerto Rico 00725.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Non-returnable items:
Gift cards

There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Refunds (if applicable)


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days, usually 7-10 business days.

Late or missing refunds (if applicable)


If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@duxsports.com.

Sale items (if applicable)


Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@duxsports.com and send your item to: 84 Calle Gautier Benitez Caguas Puerto Rico US 00725.

Please Watch This Short Video For More On Our Shipping & Return Policies