Shipping & Returns

We Offer The Fastest Shipping & Hassle Free Return

 

Shipping Information

 

  • FREE Standard Shipping for all USA & PR Orders Over $25!
  • Most US-based orders are shipped directly from our warehouse within 24-48 hours for your convenience and maximum efficiency. 
  • Your product will arrive between 3-5 business days (most time much faster).
  • All international (Non-US) orders incur a $25 shipping charge which is shipped via standard US Mail and may take 2-3 weeks to arrive. 
  • We offer 2-day Priority Shipping for $6.99 no matter how many items your order. 

 

Return Policy:

  • We offer a 100% satisfaction guarantee or your money back within 30 days of receiving your products. Please contact us for return requests. 
  • Return Policy does not apply to products purchased with a discount codes and/or items in sale.
  • To return your product, you should contact us first, then you should mail your product to 1216 Oakcrest Dr. Brandon FL 33510.

You will be responsible for paying for your own shipping costs for returning your item(s) unless we sent the wrong item(s). Shipping costs are non-refundable.

If you are returning an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

 

Non-returnable items:

Gift cards



Refunds (if applicable)


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days, usually 3-5 business days.


Late or missing refunds (if applicable)


If you haven’t received a refund yet in 3-5 days, first check with your bank or credit card company.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@duxsports.com.


Sale items (if applicable)


Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@duxsports.com